Important: If the service extends beyond 35-minutes, customers will be charged for a 1-hour service. Additionally, if the repair is major, customers will be charged for a major repair. 

30-minute jobs include:

• Installation of new grinder. Installed and dialled in to achieve a satisfactory rate of extraction and final espresso strength.
• Grinder repair. Dismantling and cleaning grinder, or replacing grinder blades, capacitor, or doser return spring.
• Adjusting grind amount/customer pour times. E.g. 2x30ml for 24-28 sec pour time.
• Unclogging small blockages. E.g. Blockages in the waste hose, steam pipe, injectors, etc.
• Changing group head seals and shower filters. Seals and showers are located where the coffee handle locks into.
• Programming coffee machine volumetrics. Volumetrics is the amount of water that comes out of the coffee machine when pulling shots for 8oz, 12oz and 16oz cups.
• Brief training on coffee machine and grinders.
• External pump or capacitor replacement.
• Adjusting pump pressure and steam pressure. The pump pushes the water through the coffee, and the steam pressure helps with texturing milk - this is very important.
• Fixing any small leaks. Caused by faulty breather valve, safety valves, loose pipes etc.
• Water filter replacement.
• Group solenoid replacement. If the machine shorts out when you press the button to make coffee, the complete group solenoid will need replacement.