Important: If the repair extends beyond 1-hour, every subsequent half-hour will cost an additional $45.

A major repair is when your machine or grinder is entirely down, whether it's an electrical problem or plumbing issue. These issues can take some time to diagnose and repair, but at Complete Espresso we only hire the best to get the job done quickly and at the highest possible standard.

We understand the urgency when a coffee machine is completely down, so we prioritise any emergencies by sending a technician out immediately. There is no allocated length of time for major issues; a technician will arrive onsite, diagnose what the problems are, and relay this information to the owner, before proceeding with the repair.

It's as easy as this, once we receive a confirmation for the job, the technician will arrive onsite and in no time they will get your machine back up and running.

*If the owner chooses not to go ahead with the repair after the diagnosis, there will be a call-out fee and some labour charged.